Load Link Dispatching (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our dispatching services.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full name
- Phone number
- Email address
- Company name
- MC/DOT number
- Billing information
- Contact details
B. Business & Dispatch Information
- Equipment type
- Preferred lanes
- Broker documents
- Load history
- Paperwork and documents related to dispatching
C. Website Usage Information
Through cookies and analytics tools, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on site
2. How We Use Your Information
We use the information we collect to:
- Provide dispatching services
- Book loads and handle communication with brokers
- Negotiate rates on your behalf
- Process and manage paperwork (BOLs, PODs, carrier packets, etc.)
- Send updates, confirmations, and service-related emails
- Improve our services and website
- Respond to customer support requests
3. How We Share Your Information
We do not sell your information.
We only share necessary information with:
- Freight brokers (for booking loads)
- Factoring companies (for payment and invoice processing)
- Technology and service providers we use to run our business (email tools, analytics, CRM, etc.)
All third-party partners are required to protect your data.
4. Data Security
We take reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
- Request access to your information
- Request corrections to inaccurate data
- Request deletion of your information
- Opt out of marketing emails
- Request copies of your stored data
To submit a request, contact us at:
📧 loadlinkdispatchingcorp@gmail.com
6. Cookies
We use cookies to:
- Improve website performance
- Analyze traffic
- Enhance user experience
You may disable cookies in your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted with the updated date at the top.